Mike Bassett is senior operations, technology, and business executive with experience in the telecommunications, semiconductor, and healthcare industries. Mike’s career has been highlighted by his ability to lead cross-functional teams, develop data-driven strategic plans, instill operational discipline, and achieve desired business outcomes.
Mike is currently the Vice President of Member Experience at Alignment Health plan, serving Medicare and Medicaid members in California, Texas, Florida, North Carolina, Nevada, and Arizona. Mike’s is responsible for strategic planning, driving member journey improvements, appeals and grievances, vendor management, and network management operations.
Previously, Mike served as Vice President in various operational roles at Blue Shield of California, where he was responsible for operational excellence, establishing governance structures, and managing all back-office operations for a 2,500+ organization, servicing over 4M members across all commercial and government lines of business.
Prior to joining Blue Shield, Mike held executive positions at Care Innovations, an Intel / GE joint venture company, serving as General Manager for the Assistive Technologies and Senior Living businesses. Mike also spent more than 10 years in various leadership roles at Intel Corporation in Digital Health and Information Technology. His responsibilities included research and development, systems architecture, product management, mergers & acquisition, channel sales, and business line management.
Mike graduated from the University of West Florida with a Bachelor of Science in Management Information Systems. He received a Master of Business Administration in Supply Chain Management from the W.P. Carey School of Business at Arizona State University. He is a member of the Institute for Supply Management (ISM), Global Knowledge & Economics Council (GKEC), and a volunteer for a northern California non-profit, Hands 4 Hope – Youth Making a Difference.