Contact Snowline

El Dorado County
6520 Pleasant Valley Road
Diamond Springs, CA 95619
530.621.7820
Sacramento County
100 Howe Ave, Suite 240N
Sacramento, CA 95825
916.817.2338

If you have a complaint that you feel we cannot resolve, you have the right to contact any of the following organizations and file a complaint.

  • The Joint Commission evaluates health care organizations and inspires them to excel in providing safe and effective care of the highest quality and value. 1-630-792-5800 or customerservice@jointcommission.org
  • State Department of Health Services, Hospice and Home Care Licensing and Certification ensures compliance with state licensing laws and federal certification regulations. 1-800-554-0354
  • Long-Term Care Ombudsman advocates for residents of nursing homes, board and care homes, and assisted living facilities. 1-888-452-8609
  • US Department of Health and Human Services, Office for Civil Rights protects your fundamental rights of nondiscrimination, conscience, religious freedom, and health information privacy. 1-800-368-1019

Snowline,

"You made our experience/journey tolerable and helped smooth out the bumpy parts. The entire Snowline team was respectful, supportive, intuitive and competent. Thank you for being accessible at all hours, and thank you for doing what you do and being who you are."

Suzanne Nguyen


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