Contact Snowline

El Dorado County
6520 Pleasant Valley Road
Diamond Springs, CA 95619
530.621.7820
Sacramento County
100 Howe Ave, Suite 240N
Sacramento, CA 95825
916.817.2338

If you have a complaint that you feel we cannot resolve, you have the right to contact any of the following organizations and file a complaint.

  • The Joint Commission evaluates health care organizations and inspires them to excel in providing safe and effective care of the highest quality and value. 1-630-792-5800 or customerservice@jointcommission.org
  • State Department of Health Services, Hospice and Home Care Licensing and Certification ensures compliance with state licensing laws and federal certification regulations. 1-800-554-0354
  • Long-Term Care Ombudsman advocates for residents of nursing homes, board and care homes, and assisted living facilities. 1-888-452-8609
  • US Department of Health and Human Services, Office for Civil Rights protects your fundamental rights of nondiscrimination, conscience, religious freedom, and health information privacy. 1-800-368-1019

Snowline:

You are a wonderful organization. I’ve never met a kinder, more caring group of people. My husband Pete received the best care and I didn’t have to worry. Our community is very lucky to have you be there for us when we need help most.

Love,

Becky Thomas

 

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